Institutional/Nursing Home Pharmacy

Your market is unique. Whether you are supporting a facility or part of a facility, the demands of you pharmacy business is challenging and can be complicated as laws change. And if that’s not enough, the specifics to how efficiently you can dispense medication and report Med sheets can be difficult because your system lacks the functionality to perform daily activities straightforward. If you are a retail pharmacy, the environment is competitive and ever-changing.

Whether it’s located in a retail pharmacy, closed-door pharmacy or within an institutional or correctional facility, the HBS system currently services 100 beds to 25,000+ beds from a single location. Integrated with our core application providing our retail and “closed door” institutional pharmacy customers the ability to satisfy the demands of your clients and grow your business in today's competitive environment. HBS’ system will reduce your daily paperwork load with customized admission/readmission forms, color coded med sheets and physician order forms. Our Facility Access Portal allows facilities to connect directly to your pharmacy to create, review, print and send prescription orders directly into your pharmacy system – a real time saver.

HBS Service Offering:

HBS offers a variety of customized solutions, specifically designed to meet your business needs. We start with a solid foundation – the HBS Pharmacy Management System. This highly flexible, easy-to-use system has been carefully designed and constantly modified over the last 25 years to enable you to dispense and process claims without disruption. To enhance productivity of your pharmacy operation, HBS offers the following tools:

Network Configurations: Do you own one location, multiple locations, or perhaps a large chain? In a single store environment multiple workstations are locally attached to one server. In a multi-store/chain configuration, a common server links all locations allowing them to share information on customer history and product and prescriber files.
Signature Capture: Track every signature electronically for each prescription. Our integrated electronic signature capture solution supports both table-top and handheld wireless signature capture devices and is compliant with 3rd party log and HIPPA privacy requirements, making third party audits a breeze.
Prescription Scanning (document imaging): The ability to access every written prescription image in seconds! HBS supports the scanning of prescription images, indexing the images for filling purposes and maintaining the image with the prescription to provide for “paperless filing.”
E-Prescribing: Receive new and refill prescriptions directly from a doctor! Our certified SureScripts system allows your pharmacy to receive prescriptions directly into your pharmacy system for review, and continue the dispensing process with just a few keystrokes.
Inventory Management: Maintain perpetual inventories, return to stock, and interface with any wholesaler. HBS supports electronic ordering to wholesalers via ASCII or X-12 communication to maintain a perpetual inventory system allowing for the establishment of reorder points and reorder quantities on a drug item by drug item basis.
Bar Code and UPC Scanning: From patient prescription order “in” to final prescription “out”. HBS supports bar code scanning throughout the system for retrieval of refill information, populating of the dispensed product, verification of the dispensed product, quality assurance checking and Point of Sale scan that activates the signature pad for collection of a patient's signature.
Workflow Management: Efficient and productive prescription processing with quality control. HBS has workflow integrated into the design allowing for seamless interfacing with IVR, Automation and POS systems. One user can fill a prescription quickly and efficiently, or the process may be split among many users at different workstations utilizing the workflow queues to pass Rx info.
Integrated Voice Response (IVR) System: Increase pharmacy workflow and productivity when the lights are off! Offer your customers convenient 24-hour access to your pharmacy by accepting incoming telephone & internet requests, and allow your pharmacy staff to spend more time serving customers in the store, increasing store revenue and value.
Pill imaging: Prevent incorrect dispensing of medications with pill imaging. Pill images can be used during quality assurance checking to insure the correct pill will be displayed and cross-checked with what is in the bottle to prevent incorrect drug dispensing.
Point-of-Sale (POS): Do you require a fully integrated POS system? While HBS interfaces with many POS systems, we are currently integrated with ECRS' CATAPULT POS system to provide a complete "Host-to-Post" scanning solution, which means comprehensive control over prescription movement and walk-out prevention.
Drug Maintenance Updates: Receive updates via the internet daily - not weekly. AWP updates, NDC changes and info on new drugs are available on a daily basis and distributed via the Internet to our users.
Dr. Fax: Automatically send refill reminders to the prescriber. Our Dr. Fax Module allows the system to fax refill request authorization forms directly to the doctor's office, allowing the pharmacist or the technician to stay at their terminal to continue to fill prescriptions and help patients.
Reporting Packages: What kind of reporting functionality do you require? Our system provides an extensive library of standard reports that provides the user with multiple sort options for each report, including all detailed information or simply a totals page. If you need assistance with a specific report, our customer support staff is available to help.
Automation: Do you need to interface to an automated dispensing system? Our system has the capability of interfacing with a wide range of systems including (but not limited to) Automed, Parata, McKesson, Baker Cells/Pharmacy 2000 System, ScriptPro, Pacmed, PharmAssist, and Pyxis.
Customer Support: Looking for superior integrated hardware and software support? HBS' hardware support and customer service representatives are on staff Monday to Friday from 8 am to 8 pm ET, and on-call for emergencies until 10 pm. On the weekends, our support hours are from 9 am to 10 pm ET.